Installation
Including Setup


Service Division.

Our Service Division has been specifically developed to ensure we can deliver the highest level of service support, from initial supply, delivery and installation of new, or fully-refurbished equipment, to the on-going maintenance requirements of every machine across our product range.

Customer Support Manager.
We have created this dedicated customer support role, to ensure all technical issues are handled with “the personal touch” and ensure a consistency of service delivery that meets total client satisfaction.

If you need technical assistance, whenever possible, your call will be taken by our CSM, who will be more than happy to discuss your requirement and manage it to a successful conclusion.   

Field Technicians.
Our team of field technicians are always on-handto ensure we meet our target response time of under 4 hours.

Fully Qualified.
They are all fully qualified, time-served specialists, on-hand in a supporting role, to provide an efficient, professional and courteous service, whatever the circumstance.

Workshop.
Our in-house workshop gives us ultimate control of even the most demanding or complicated work, where machines can be examined in minute detail to diagnose and resolve the most technical of issues, or completely re-built to customer specification.  


 

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Launch opening event of our new head office, showroom and training centre

Coffee 1652 offers an extensive portfolio of coffees, fine teas, commercial coffee machines, barista accessories, bespoke printed crockery & disposables all tailored to suit requirements. We are the partner of choice for many SME and large companies here in Manchester. From coffee houses, hotels and restaurants to catering service providers and facilities management companies. Our business has thrived in recent times and our success has shown us the need...

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